Shipping policy
Australia
Standard Shipping
- $7.95 AUD
- Delivery in 2–8 business days
Express Shipping
- $11.95 AUD
- Delivery in 1–3 business days
FREE Standard Shipping
- Orders over $99 AUD
Orders are dispatched within 1–2 business days (excluding weekends and public holidays). Once your order has been shipped, you'll receive a tracking email.
Pre-Orders
Items marked Pre-Order are not yet in stock.
Estimated dispatch:
3–5 weeks from the date your order is placed.
If your order contains both in-stock and pre-order items, your order will be shipped together once the pre-order items arrive.
If you'd like your in-stock items sooner, please place separate orders.
Please note that pre-order delivery dates are estimates and may occasionally change due to manufacturing or customs delays.
International Shipping
We currently ship worldwide.
Shipping costs are calculated at checkout based on your location.
Customers are responsible for any customs duties or import taxes charged by their country.
Order Processing
Orders placed before 12:00 PM AEST on business days are usually processed the same day.
Orders placed after this time will be processed on the next business day.
During launches, promotions, or holiday periods, processing may take slightly longer.
Tracking
Once your order has shipped, you'll receive an email with your tracking number.
Incorrect Address
Please ensure your shipping address is correct before placing your order.
If an incorrect address is provided, we cannot guarantee that changes can be made before dispatch.
Any costs associated with reshipping returned parcels are the customer's responsibility.
Lost or Delayed Parcels
Once a parcel has been handed to the courier, delivery times are outside of our control.